Valley Systems is a communications networking firm, which began operations in May of 1995. As a supplier of voice and data communications products and services, we have been instrumental in our client's networking success. Today, it is our pleasure to provide an ever-increasing list of communications solutions.
To better serve our customers, we have built our own 9,500 square foot facility located in Scottsdale Arizona. It provides ample room for our administrative, operations and warehousing functions and has allowed us to expand our inventory to better meet our customer’s needs.
Our commitment to quality and customer service is unsurpassed. Our goal is to deliver communication solutions that exceed customer expectations.
It is our mission to provide continued communications solutions in a manner, which exceeds the clients expectations of performance, reliability and value. We are committed to keeping you connected, now and into the future.
Quality through in-house products and services
Our broad knowledge base and experience enable us to offer all of our products and services in-house. By not using subcontractors we can maintain the highest level of quality assurance standards. This facility provides ample room for our administrative, operations and warehousing functions. Our increased warehouse space has allowed us to expand our inventory to better meet our customer’s needs in the most expeditious manner.
Quality through a team approach
A team approach not only means Valley Systems employees working together, but also involves the customer, material suppliers and other contractors. It is essential that all external and internal parties operate as a team to meet project goals.
Quality at every step
From design to installation each project is in the hands of well-trained professionals who run a series of checks and balances at each phase.
Continuous improvement is a core function of Valley Systems commitment to delivering the highest quality product and customer satisfaction in the industry. Continuous improvement is a requirement we mandate in all aspects of our business. In addition to reviewing our work through customer feedback, our technical base, procedure implementation processes, and vendor expectations are also continuously scrutinized for improvement. At the heart of our improvement efforts are Valley Systems on-going training programs for our employees. Each technician receives ongoing BICSI training; continual quarterly update training and OSHA field handbooks. We also provide continued product training and certification form the individual manufacturers we represent.
Valley Systems’ safety program has been developed to assure the well being of our employees, customers, and all others with whom we come in contact with during the normal course of business. Our goal is to minimize, or eliminate, work related injuries through the promotion of a safe work environment.
Features of our safety program are:
- Security procedures for protection of personnel and property
- Regular vehicle maintenance and vehicle control policies
- Compliance with applicable OSHA and other regulations
- New-hire and recurring safety training sessions
- Specialized training for the use of heavy equipment and working in confined spaces
- Company supplied Personal Protective Equipment and other safety supplies
- Equipment and work site safety Inspections
Valley Systems is committed to security within our company and at all customer sites. We understand that consistent security practices are a critical concern in safeguarding property and personnel.
Key components to security are:
- Reference and background checks
- Company policies and discipline
- Customer specific and general training regarding security protocol
- Unscheduled Inspections
- Retrieval of badges, keys, etc upon employee termination
- Investigation and correction of any security breach
- Valley Systems name and logo prominently displayed on all company vehicles
- Safeguards and controls placed on equipment, tools and property
Whatever your industry, we have the customer experience to make your needs a reality with 100% customer satisfaction.
- Call Centers
We can provide a list of references upon request.